3-D Secure

3DS is a technology that adds a layer of security to online payments by requiring the cardholder to confirm the payment in the bank's app or by entering a one-time SMS code.

It is used to protect against fraudulent transactions, helping businesses reduce risks of chargeback requests.

Connecting and configuring

You can activate 3DS and set the minimum payment amount from which it will be applied in the <span class="u-richtext-element">Settings</span> ➙ <span class="u-richtext-element">Payment modules</span> ➙ <span class="u-richtext-element">3DS</span>

Frictionless 3DS

Sometimes 3DS authentication takes place in the background and does not require the customer to enter an SMS code or approve the payment in their banking app. During the authentication, the payment page collects technical information about the customer’s device and browser, including the IP address, browser type, language, time zone, screen settings, and other details.

This information is sent to the issuing bank as part of the 3DS process and evaluated together with the card details, payment amount, location, and transaction history. If the bank is confident that the payment is being made by the legitimate cardholder, it authenticates the transaction without requiring any additional action.

To the customer, it looks like a regular payment, but it is still protected by 3DS. If the bank requires further verification, the customer will be asked to confirm the payment using a code or their banking app.

Commission

An additional fee is charged for each payment processed with 3DS, according to the pricing.

The fee is applied even if the payment is unsuccessful — for example, when the cardholder confirms the payment via 3DS, but the bank declines the transaction.